Restaurant Industry Trend For 2008…Technology!
In a recent interview, the National Restaurant Association’s Chief Economist, Hudson Riehle was asked about the biggest trends that might shape the restaurant industry in 2008. The first trend he mentioned was technology:
“There is a technology wave that will sweep over many segments of the restaurant industry in the next year and beyond. It makes sense if you think about it because restaurants are a very, very labor intensive industry and technology allows productivity gains and associated cost savings. So you can take quick service for example where both consumer and operator research indicate that kiosk ordering in many establishments will be coming online in the next year or two. That has a whole host of associated productivity gains with it…You can go into almost every component of a restaurant income statement and figure out how technology can boost sales while managing and depressing the expense growth.”
NRA 2008 Restaurant Industry Forecast
